There are 14,000 people with autism or intellectual/developmental disabilities (I/DD) waiting for services in Pennsylvania due to lack of funding or staff. In AVAIL technology, a start-up based in Ireland, KenCrest sees a new way of providing services, empowering their clients, measuring outcomes and reducing costs. Through AVAIL’s simple-by-design mobile application, KenCrest’s staff will help clients set up goals, record personalized tutorials and then monitor the client’s independent progress. From setting the table for dinner to assembling a product at a work site, AVAIL helps clients accomplish activities that they might otherwise depend on others to help them complete. KenCrest will partner with another human services, JEVS, to pilot this new technology, which they believe has the potential to provide a more person-centered and person-driven approach to client care—and one that could be adopted by others in the field.